Maintenance

If regular or emergency maintenance is needed during our office hours (Monday through Thursday, 9:00 am to 5:30 pm), please complete our Maintenance Work Order Form or call 606.285.3833 and inform our staff of your service request.

If emergency maintenance is needed outside of our office hours (after-hours) or on weekends, please call 606.339.1694, 606.339.5419, 606.791.6890, or 606.339.5647 and inform our staff of your emergency service request.

The following situations are considered for our emergency maintenance services:

• Broken door locks or windows
• Broken water lines
• Exposed electrical lines
• Fire (please dial 911 first)
• Gas leak (please dial 911 first)
• Loss of power
• No heat (when under 45 degrees Fahrenheit)
• Plumbing backups (overflowing toilet, exposure to raw sewage, etc.)

Maintenance problems must be reported immediately. Please do not make any repairs. If damage to your apartment is caused by any member of your family or guests, you will be required to pay for the damage.